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Frequently Asked Questions
Have questions about our house cleaning services? Here are answers to some of the most common questions we receive from homeowners throughout San Antonio and surrounding areas.
What’s included in a standard cleaning?
Our standard cleaning is designed for routine home maintenance. It focuses on kitchens, bathrooms, dusting, surfaces, mirrors, floors, trash removal, and other essential areas that help keep your home fresh and comfortable.
What’s the difference between standard and deep cleaning?
Standard cleaning is best for homes that are cleaned regularly and need ongoing upkeep. Deep cleaning is more detailed and focuses on buildup and commonly overlooked areas such as baseboards, door frames, fixtures, cabinet fronts, and other areas that may need extra attention.
What’s included in a move-in cleaning?
Move-in cleaning is designed to prepare an empty or mostly empty home before you settle in. It includes detailed cleaning throughout the home, with extra attention to areas such as cabinets, drawers, appliances, baseboards, bathrooms, kitchens, and floors.
What’s included in a move-out cleaning?
Move-out cleaning helps leave your home clean and ready for the next resident, landlord, or buyer. We focus on kitchens, bathrooms, floors, surfaces, cabinets, drawers, appliances, baseboards, and other areas that are easier to clean once the home is empty.
Do you offer recurring cleaning?
Yes. We offer recurring house cleaning for customers who want help keeping their home consistently clean. Recurring service can be scheduled based on the frequency that works best for your household.
Do you clean apartments?
Yes. We provide apartment cleaning throughout San Antonio and surrounding areas. Apartment cleaning can be used for routine upkeep, deep cleaning, or move-in and move-out needs.
Do I need to be home during the cleaning?
No. You do not have to be home as long as our cleaning professional has a safe and approved way to access the property. You are also welcome to be home if you prefer.
Do you provide the cleaning supplies and equipment?
Our cleaning professionals arrive prepared for the scheduled service. If you have special products or surfaces that require specific care, please let us know before your appointment.
What happens if something is missed?
We stand behind our cleaning with a 48-hour clean guarantee. If something included in your scheduled service was missed, contact us within 48 hours so we have the opportunity to return and make it right.
Do you use a cleaning checklist?
Yes. Our cleaners follow a detailed checklist based on the service you selected so expectations are clear and the cleaning is performed consistently.
What areas do you serve?
We provide house cleaning throughout San Antonio and many surrounding communities, including Stone Oak, Alamo Ranch, Cibolo, Schertz, Universal City, Live Oak, Helotes, Bulverde, New Braunfels, and nearby areas.
How much does house cleaning cost?
Pricing depends on factors such as the size and condition of your home, the type of cleaning you need, and any additional requests. The easiest way to get accurate pricing is to request a free quote.
How do I get a cleaning quote?
Simply complete our online quote form with a few details about your home and the cleaning service you need. Our team will follow up with your quote and help you choose the right service.
Do you clean inside ovens, refrigerators, cabinets, and drawers?
These detailed areas may be included with certain move-in or move-out services or available depending on the cleaning you select. Let us know what you need when requesting your quote so we can make sure your service includes the right tasks.
Why Homeowners Choose San Antonio House Cleaning Pros
- Insured Cleaning Professionals
- Background-Checked Cleaners
- Reliable, On-Time Service
- 48-Hour Clean Guarantee
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